Last updated: April 2026
We collect personal information including: full name, date of birth, gender, nationality, passport number and expiry, email address, phone number, address, and uploaded documents (passport scans, photos, supporting documents).
Your information is used to: process visa applications, verify identity, communicate application status, generate invoices, and provide consultation services. We use AI-powered tools to validate documents and assist with visa guidance.
Your data is shared with: your chosen agency (for visa processing), AI service providers (for consultation, in anonymized form where possible), and payment processors (for financial transactions). We do not sell your personal data.
We employ encryption for sensitive data (passport numbers), secure file storage, access controls, and regular security audits. All data is transmitted over HTTPS.
Application data is retained for the duration of processing plus 90 days after completion. Document scans are automatically purged 30 days after application approval or rejection. Audit logs are retained for 2 years.
You have the right to: access your data, request corrections, download your data, request deletion of your account and data, and withdraw consent for data processing.
We use essential cookies for authentication and session management. Analytics cookies are used only with your consent.
We may update this policy periodically. We will notify you of significant changes via email or platform notification.
For privacy inquiries, contact us at info@visa-port.com.