Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing and using the Visa Port platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. Description of Service

Visa Port provides a visa application management platform connecting travel agencies with their clients. The platform facilitates visa application processing, document management, booking services, and communication between agencies and applicants.

3. User Accounts

Users are responsible for maintaining the confidentiality of their account credentials. You must provide accurate information during registration. You are responsible for all activities under your account.

4. Agency Responsibilities

Agencies using the platform are responsible for the accuracy of visa requirements, processing applications in a timely manner, and maintaining proper licensing for visa services in their jurisdiction.

5. Applicant Responsibilities

Applicants must provide accurate personal information and valid documents. Providing false information may result in application rejection and account termination.

6. Payments and Refunds

Payment terms are set by individual agencies. Refund policies vary by service type and agency. Government visa fees are non-refundable. Platform subscription fees are subject to the terms of your plan.

7. Data Protection

We handle personal data including passport information in accordance with applicable data protection laws. See our Privacy Policy for details.

8. Limitation of Liability

Visa Port is a platform facilitating communication between agencies and applicants. We do not guarantee visa approval. Visa decisions are made solely by government authorities.

9. Changes to Terms

We may update these terms at any time. Continued use of the Service constitutes acceptance of updated terms.

10. Contact

For questions about these terms, contact us at info@visa-port.com.